So the rental is from Friday to Sunday. If event on a Sunday. Then pickup on Monday. Sometimes we do pickups on Monday on Saturday events. We will communicate that with you. We don’t charge for overnight or weekend. We do charge for additional days. 

Our goal is to have all our bookings out Friday. 99% of the time we achieve that goal. So sometimes but rare we will deliver first thing Saturday morning. Keep in mind holidays are very busy. 

But Thursday of that week we will send you a text with deliver day and estimated time range ( 1hr time range). On delivery day we will text you when on the way with an eta.

So we don’t require a deposit or full payment. That is completely up to you if you would like to make a payment or make payments towards it or just pay in full. A lot of our customers book in advance and do small payments towards it. We do require require FULL payment on deliver day before setup.

So for 10% of the cost of the inflatable it covers you from accidental damage on inflatable and blower. Does not cover intentional damage or negligence. It is optional but for backyard parties. But for corporate, company, public, church events it is required. Insurance is voided if inflatable is moved to another location by customer.

In regards to surface. Flat surface with no tree roots, rocks, sharp objects, trash or dog waste. Access to power outlet or generator. We do rent generators. Also need access to water and you need to provide water hose for water units. Our unites do have a water hose attached but your water hose will hook up to ours. 

Setup area has to be flat or close to it. Water slides can be setup on an angle going down. Area does have to be clean. We do not setup on tree roots, rocks, sharp objects, pavers, exposed wires, dog waste or trash. We do not move objects either.  

Please stay current with your local forecast. Inflatables can be used in rain. But once there is lighting or thunder or winds more then 10mph. Please TURN OFF the blower for everyones SAFETY. 

Stay current with your local forecast. If you need to cancel due to bad weather. You are more than welcome too and we will refund you if you paid. We live in Florida so keep that in mind. BUT once we setup your inflatable the 1st part of our job is done. So if bad weather happens. We don’t do RAINCHECKS, REFUNDS, or DISCOUNTS. We don’t have control of the weather. Trust me we don’t like bad weather either because that means more work for us as well. 

We do place a tarp on all our inflatables for the most part. It protects our units and also keeps them cleaner as well as for you and your guest. Sometimes we may recommend not to use a tarp due to your grass. Tarps get heated with the sun and can burn your grass. 

We take Cash, Card ( merchant fee added), Zelle, Venmo, & Cash App. We don’t do Checks. Checks are only accepted from companies, churches, government institutions and must be paid before event. 

So there are secured with 18inch long metal stakes into the ground or sand bags if on pavement. We recommend to know where your water and electrical lines are before with hammer them in. If you don’t know and are concerned. We recommend to use the free 811 service so they can mark for you a week before your event.

There is a free service provided where they mark all lines. Just simply dial 811 and they will come out and locate all your lines. Recommend to do a week before your event.

So NOOOO Silly String. This actually damages our inflatables. It discolors the vinyl and then dry like cement on the vinyl. You will be charged a CLEANING FEE. 

Soap can be used on water inflatables but make sure it has no bleach. Just basic dawn soap. We recommend baby soap.

Face painting is also a no if at all possible. Cleaning fee may be charged. 

Candy or food should not be in there either

No shoes and no sharp objects. Removed necklaces, earrings, glasses etc. Socks or barefoot when entering. Shoes bottoms can stain vinyl. 

We are licensed and insured and more than happy to provide you with a certificate of insurance. 

We will require accidental insurance on units rented. Our standard leasing contract signed. Depending on event we may have your guest sign an individual waiver for their child. An an agreement on what both parties want and require and expectation of the event.

You can book online, call, text or email. 

Our website will let you know if available based on date of your event. You can also reach out to us via call, text, email and we can also verify. 

It all depends. If your booking is signed and paid for then you don’t need to be there. We will want photos of where you want it placed. We may call you while there just to clarify setup.

Now if not paid or signed. We will need you there or responsible adult.

We will send you a text with an eta. Our inflatable specialist will introduce himself. He will then ask where it will be setup. (Please be mindful of our time and other customer after you. Please make sure you have your setup area picked and ready to go). Once we establish setup area, power source and water source. We will begin unloading and setting up. We will inflate inflatable to stake.

Once finished we will give you a brief rundown of your inflatable and how to use and safety precautions primarily due to weather. Any questions or concerns please reach out. 

Aside from a power surge. More than likely the breaker tripped. So much power being pulled on that breaker. Make sure you’re not running additional power sources. Especially heating sources. 

Simply go to your breaker box and reset. Could also be a reset on the GFI outlet. 

Everyone water pressure different. Make sure water hose is normal in size. Small water hoses have bad water pressure. Also make sure no kinks in hose. 

It’s ok but only downside to well water is hard water. With hard water there is issues with iron staining on water slides. We will ask if on well water and will charge a refundable cleaning fee deposit in case there is staining on water slide due to hard water. If no staining then we will refund that fee back to you. This fee covers the chemicals and time required to remove staining on water slide. 

The Bounce House Kings delivers  throughout Ocala and surrounding areas. Delivery availability and fees can vary based on the event location. We include 15 miles and anything that exceeds that gets charged per mile. Can quote online or by phone to get exacts.

No, blower on while being used. If not being used you can turn off. If weather is poor and there is lighting or thunder. Or winds up to 10mph or more. Please turn off blower immediately. Blower does not need to be on 24/7 just when in use. We do ask a HUGE favor. On pickup day, PLEASE turn on blower first thing in the morning. So unit can dry. If you are able to and willing too. Also empty out pool.

2 riders on a single lane and up to 4 on a dual lane water slide. Weight limit is up to 200 pounds per individual. Total weight capacity varies by manufacturer. Please look at water slide tag/manual instructions as well. All our slides will have this by stair/pool area. 

Only time we cancel is due to really  bad weather like a hurricane or cold front. 

We also cancel if we make contact on delivery and no response. We do make several attempts before we cancel. But we will not waster our time and go out for delivery w/o making contact or getting a “ok” on delivery day and time range. 

Make sure to gather all your belongings. The day of pickup. Please turn on blower so unit can dry. Makes our job so much easier in regards to rolling them and getting them on the trailer. Thank you 🙂

It all varies on the inflatable. We charge based on size and weight. For example a 13×13 bounce base price $160 compared to a 22ft slide with a slip & slide attached to it (60ft long) is $500. This is base price. Additional fees which also vary. Delivery/Pickup fee, insurance. Then your good old tax.